Return Policy


100% satisfaction is guaranteed for all products purchased. That’s our promise. So, if you're not completely happy with your purchase within the first 30 days after receiving your items, just let us know and we can offer you store credit when your purchase is successfully returned back to us.

Our policy lasts 30 days. If 30 days have gone by since your goods have been delivered, unfortunately, we can’t offer you store credit.

To be eligible for a store credit, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

There are certain situations where only partial refunds are granted (if applicable) which include any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Customers are responsible for return shipping. Shipping costs are non-refundable. Once we receive your returned package, it will be inspected & processed within 3-6 business days.
If applicable, please return purchases to:
Modern Ella
PO Box 327
Mercer Island, WA 98040

Depending on where you live, the time it may take for your exchanged product to reach you may vary.